A prediction by Gartner states that by 2020, non-human interactions will account for 85% of enterprise-customer relationships. Surveys reveal that 89% of consumers prefer to engage with businesses via text. Out of all the customers that engage with businesses via text, 64% of them leave the interaction with a positive impression.
How Restaurants Benefit from Chatbots
Oct 13, 2020 9:53:10 AM / by soOlis posted in chatbots for business, Chatbots for Restaurants, chatbots